Return & Refund policy

Last updated: November 19, 2022

Thank you for shopping at IGYNE FASHION.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. The timing of refund depends on multiple agencies like banks, payment gateway, etc. We will use the same means (same account details of purchase) of payment as You used for the Order, and You will not incur any fees for such reimbursement.

In case of COD (cash on delivery) refund will be initiated by NEFT.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The following Goods can be returned in following cases –

We require product images and tagin the below mentioned cases.
1) Defective products received.– Only product image required.
2) Wrong product received — Both products and Tag images
3) Wrong size received — Both product and Tag images required.
4) Unhappy with color i.e. faded/ Blurred — Only product image required.
5) Product different from website — Only product image required.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Ground Floor, No.6,
N.S.I street, 2nd cross,
sheshadripuram
Banglore – 560020

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: